Is it allowed for U.S. financial institutions to deny access to account verification data like email and phone numbers?

Last updated on October 3, 2025

No, it is not allowed. The Open Banking rule requires institutions to provide basic account verification data—including names, addresses, emails, and phone numbers—upon consumer request. This facilitates secure onboarding and identity verification across platforms.

https://privacymatters.dlapiper.com/2024/11/cfpb-finalizes-open-banking-rule-under-section-1033-key-takeaways-for-accessing-consumer-financial-data/

11/1/2024