Is it allowed for EU financial institutions to exclude digital euro wallets from standard consumer protection rules?

Last updated on October 3, 2025

No, it is not allowed. As part of the European Commission’s digital euro legislative proposal (July 2023), digital euro wallets must comply with existing consumer protection laws, including dispute resolution, fraud safeguards, and transparency requirements. The proposal ensures that digital euro services are treated similarly to traditional payment accounts, with oversight from national regulators.

 

https://commission.europa.eu/publications/proposal-regulation-establishing-digital-euro_en

7/1/2023

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